PBX
Cisco CallManager 3.2, 3.3, 4.0, 4.1, 4.2, 5.0 using Skinny Protocol
SIP coming soon
Operating System
Windows 2000 or later
Windows 2003 Web Server Edition recommended
IIS required
Hardware Requirements
Software only recording system, no proprietary cards
Industry-standard Intel compatible server supplied by customer
Dual core CPU, 1 GB RAM recommended
Network switch or hub capable of mirroring network traffic (SPAN)
Recording Capacity
250 simultaneous calls on an Intel Core 2 Duo E6600
Clustering allows scaling to thousands of ports
Retention Capacity
Advanced Speech Compression, Stereo, 160 recorded hours per GB
Real case:167,000 calls stored in 55 GB
Directory Server
LDAP compatible
CallManager’s DCDirectory supported
Supported codecs
G.711
G.729 coming soon
Recording Architecture
Passive network sniffer
Stereo, each party is heard in a different channel
Embedded Database
SQLServer compatible (MSDE 2000), easy to integrate with other software
Security
Secure access to recordings
Integration with DCDirectory
Normal users can access their own calls, using their PINs
Managers have access to calls based on filters ( lists or patterns of numbers or user names )
Administration
Web interface, Internet Explorer, Firefox, Opera supported
Call records access
Web interface + desktop playerXML Phone Service interface (on Cisco IP Phones 7940, 7960, 7970)
